- We are not responsible for malformed addresses or typographical errors.
- We ship via USPS to anywhere in the United States.
- Orders are shipped on business days (Monday-Friday), excluding federal holidays in the US.
- Lauren Rae is not responsible for USPS shipping delays or lost/stolen packages.
- If your item has been damaged, please let us know within 24 hours of receiving.
- All orders shipped via standard shipping should be received within 2 to 5 business days.
Not in love with your purchase? You may return new, unworn item(s) within 14 days of delivery or purchase for in store credit. Item(s) must be returned in original condition, with tags attached. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If returned items do not meet this criteria, they will be sent back to you.
If you need to return an item, please Contact Us at [email protected] with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
In addition, any returns on orders placed during a promotional sale may be price adjusted.
In Store Returns + Exchanges
If more convenient, we accept web returns at our retail location.
All Sale items are FINAL SALE. No exceptions in store or online.